Great staff! I went in for brakes and was told I am not there yet. They keep you updated onthe progress of your visit. Thank you.
Chip Hackney took very good care of me. I fell in love with a 2009 Mini Cooper S that they advertised online. I am a career driven person, during the week I work 8 am to 5pm. The dealership's hours of operation do not allow me enough time to leave work and spend the time necessary to make a sound decision. However, I made an appointment with Chip Hackney for 9am on Saturday. I had a test drive, Chip explain in full detail the type of vehicle I was getting, and I received a great rate when I financed the vehicle. All of this was done within four hours. Chip managed his appointments where I did not feel like I was being passed back and forth. If I had to say anything negative about the dealership, it would be the hours of their service and parts department. I live an hour away and my work is an additional thirty minutes away. Saturday appointment for services would benefit me alot. This is my first mini and I am in love with it. I get complainments about my vehicle everyday. If you want to purchase a mini, please go see Chip Hackney. Very Respectfully, Regina
Recently purchased a 2015 2 Door Cooper from Mini. Not only do I LOVE the car, but the service has been absolutely top notch. They truly care about their customers and go well out of their way to ensure their satisfaction. This is the second car my wife and I have purchased from them and will always go their first when it comes time to purchase another (or get a car serviced).
This place is amazing!!! I’ve had horrible car shopping experiences and this one completely blew me away! Dave Peege is one of the most honest, caring individuals I’ve met. He tries to get you the best deal. He is straightforward with you throughout the whole process. You will literally feel like you’ve know this guy for 10 years after being with him for 5 minutes. Very trustworthy and not just out to get your money. He explains the whole process to you thoroughly especially if you’re a rookie like I am. Every paper you sign, he will break it down for you. He pushes the process so it’s quick. I’ve already recommended him to several friends who are interested in high quality cars. I am so grateful for Dave and the Mini of Louisville business.
Had a nice experience. Kevin was very helpful.
Undoubtedly a 5-star group, so far. Blake is fantastic and very knowledgeable. Very much worth the trip from NKY to Louisville. Check this location before anywhere else. It will save you time because Mini of Louisville cares about you and wants your business. The best car-buying experience ever.
I have leased two MINIS from Mini of Louisville and I recommend them strongly, the team is very knowledgeable and friendly. I had a couple of issues at the end of my lease but I am glad I contacted Joe Mattingly. He took ownership of the situation and made things right. He really transformed what could have been a bad experience into a very positive one. I look forward to do business again with this dealership in the near future.