Overall a decent business.I still feel like they could have come down on the price a few more hundred, but when we're talking prices in the $10-15,000 range, I guess it's ok. I gotta say, Chip, my salesman, was very respectful and LISTENED to my points on price and while I didn't get an out of the ballpark deal... I think I did get a FAIR deal. The car is great so far. I mean it made it home with no problems and I've only had it for a matter of hours at the time of this review. But if anything goes wrong, I'll certainly add it to this review.But to be honest, I don't believe that will be required; the car is in great shape and Chip was very forthcoming with info on it.You could do a LOT WORSE than MINI of Louisville!*cough cough* lookin at YOU Oxmoor Toyota.
Good, honest staff, nice waiting area, friendly people in general. You know, the standard MINI experience.
These guys will treat you right! Love my Mini!
Amazing service I would recommend anybody with a Mini or are looking to get a Mini or having your many work done to stop by this wonderful dealership thank you Mr. King
We just loved doing your MINI Challenge for you last year! Hope you decide to have us out again this year!!
Bought a pre-owned 2017 VW Jetta. Had a really straightforward experience. Kevin Owens is a no-pressure salesman, yet he balances it with good follow-up. He did a great job of asking questions and being helpful, and his style was just hands-on enough that I knew he still wanted my business. When it came to negotiation, Kevin was relaxed and straightforward, and I paid what I felt was a very good price without any extended back and forth. I would recommend Kevin and Mini of Louisville without hesitation.
The service department is the best! Excellent communication, respectful, thorough, and they will work with you on the phone to determine even if it is safe to drive your car in (!) or to have it towed in, to arranging for you to be where you have to be, and then taking awesome care of your car. The Mini Service Department was able to provide more info on the phone than most people can or will provide in person.