New to the Louisville area. Brought our 2012 MINI in for service and find out why check engine light illuminated. Much to my dismay the thermostat was bad and need to be replaced. After initial sticker shock on the repair, I agreed to have it done. When job was completed, I paid and left the dealer. I received a call 10 minutes later by Service Manager Ricky Green. Ricky told me that he made a mistake and that MINI was covering the cost of the repair. MOL could have just kept the money. I appreciate their honesty which is rare in today's world. Thank you MOL and Mr. Green! You have a lifetime time customer.
MINI of Louisville has hands down been the best car experience I've ever had. I've been coming here since they opened and they have always been courteous, friendly, and always willing to go the extra mile. I can't praise them enough. Thank you, guys, for all that you do! ♥
Great dealership and friendly staff
I will never buy from any other dealer!
So many cars to choose from!
Such a fun environment!
Super friendly sales staff!
I love this dealership and the friendly staff! Everyone helped me out, from sales, to service, to management.