MINI of Louisville
4170 Shelbyville Road, Louisville KY 40207 • Phone: (502) 893-7770 • Service: (502) 893-7770
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
    "I'm in love with the car. Jessica Napier is a great sales rep. She handle the sale very well considering that everything was by the phone and she was ready the day we got the car. Thanks!!"   –   Andrea B., Huntington, WV Jun 11, 2013
  •   5.0
    "Mike Robinson was our salesman and he proved to be outstanding! My close friend is on her second mini and she recommended him, what terrific advice that was! I felt like he was honest,fair,knowledgeable and very available to answer any silly questions that I might have had and still have!"   –   Jeanne F., Louisville, KY Jun 10, 2013
  •   5.0
    "I found exactly what I wanted, I'm extremely pleased with my mini:) I thought the staff was super friendly. And Chip Hackney was awesome... Seemed as if he really cared about my wants and needs without being too pushy! Two thumbs up!!!"   –   Alexandra N., Louisville, KY Jun 9, 2013
  •   5.0
      –   Mckenzie C., Louisville, KY Jun 9, 2013
  •   4.5
      –   Natalie B., Louisville, KY Jun 9, 2013
  •   4.5
      –   Teresa M., Lexington, KY Jun 7, 2013
  •   5.0
      –   Carol M., Sellersburg, IN Jun 7, 2013
  •   4.5
      –   Christopher B., Prospect, KY Jun 6, 2013
  •   5.0
      –   Karen E., Goshen, KY Jun 5, 2013
  •   4.5
      –   Margaret L., Charlestown, IN Jun 4, 2013
  •   4.5
      –   Torrey S., Evansville, IN Jun 2, 2013
  •   5.0
      –   Darrell M., Newburgh, IN Jun 1, 2013
  •   5.0
      –   Holly H., La Grange, KY Jun 1, 2013
  •   5.0
      –   Donald E., Lexington, KY May 28, 2013
  •   5.0
    "Rebecca was very knowledgeable, helpful, and really made the whole experience fun. Mike Robinson was also very knowledgeable and a pleasure to work with."   –   Janice U., Patoka, IN May 28, 2013
  •   5.0
      –   Elizabeth G., Louisville, KY May 27, 2013
  •   5.0
    "Shannon, the entire experience was wonderful. The tech crew was exceptional... they went out of their way...From beginning to end. My thank you and hats off to them! Truly, they really were so great... David started it off by offering to get the car ready for a test drive. The girls were super friendly and gracious. Really thankful for such a pleasant experience and for everything they did. And of course as always Mike Robinson wasover the top."   –   Laurie A., Louisville, KY May 27, 2013
  •   5.0
      –   Julie P., Louisville, KY May 26, 2013
  •   4.0
      –   Max P., Lexington, KY May 26, 2013
  •   5.0
      –   ., Loveland, CO May 23, 2013
  •   5.0
    "The entire experience-- from the initial browsing, through test driving, through delivery and closing of financing was fantastic. Kevin Owens was invaluable. This is our 4th MINI. It just keeps getting better."   –   Hap H., Newburgh, IN May 22, 2013
  •   5.0
      –   Justin K., La Grange, KY May 21, 2013
  •   4.5
      –   Watson C., Louisville, KY May 20, 2013
  •   5.0
      –   Rocky H., Elizabethtown, KY May 14, 2013
  •   5.0
      –   Kimberly S., Shepherdsville, KY May 12, 2013
  •   4.0
      –   Mark B., Louisville, KY May 9, 2013
  •   5.0
    "Miles was very professional and I could not have asked for a better buying experience. You guys have a great product to sell."   –   Paul H., Louisville, KY May 7, 2013
  •   5.0
      –   Thomas G., Charlestown, IN May 6, 2013
  •   4.0
      –   Carol K., Louisville, KY May 5, 2013
  •   5.0
      –   Rose D., Louisville, KY May 5, 2013
  •   4.5
      –   Freymond D., Louisville, KY May 5, 2013
  •   5.0
      –   Kelly G., Grove City, OH May 5, 2013
  •   5.0
      –   Carol B., Evansville, IN May 5, 2013
  •   5.0
    "Love MINI of Louisville! No pressure at all to buy. They let us think it through and take our time to make a decision."   –   Angela D., Charlestown, IN May 3, 2013
  •   5.0
    "Very friendly and helpful"   –   Dora C., KERMIT, WV Apr 29, 2013
  •   5.0
    "Being from Ohio, I located the car online, called the dealership and was connected to Kevin Owens. By completing the credit application online and directing it to MINI of Louisville, everything was ready when I arrived. The paperwork was explained thoroughly and the process went quickly and smoothly."   –   Joy D., Logan, OH Apr 23, 2013
  •   5.0
    "Jessica Napier was a delight to assist us."   –   Clarita W., Madison, IN Apr 23, 2013
  •   5.0
    "Easy, enjoyable and no stress."   –   Laura N., Madison, IN Apr 14, 2013
  •   5.0
      –   Eric S., Ft Mitchell, KY Apr 14, 2013
  •   5.0
      –   Pamela W S., Louisville, KY Apr 14, 2013
  •   5.0
    "Chris Sands was great! I couldn't be happier!!!!!"   –   Judith R., Louisville, KY Apr 13, 2013
  •   5.0
    "My salesman, Miles ( the) Best was wonderful. Knows his product, stays on top of everything I wanted and needed. Returned calls quickly. Got my Clubman exactly the way I wanted it. Courteous, efficient, sincere, did not oversell. Knows what kind of customer I am and what would work well for me. I've bought a lot of cars in my life and have not had a better salesman than Miles. Funny, I came in for an oil change, talked to Miles, and the next thing you know, I am ordering a Clubman, because it is what I needed for my current life situation. Can't say enough good things about my experience with Miles and Mini."   –   Rebecca B., Louisville, KY Apr 12, 2013
  •   5.0
    "THE BEST SALES EXPERIENCE I HAVE EVER HAD!! TRUST ME IVE BOUGHT A LOT OF CARS!!!! BAR NONE MICHAEL LOUDEN IS THE ABSOLUTE BEST!!!"   –   Anthony G., Plymouth, IN Apr 9, 2013
  •   5.0
      –   Gina T., Bedford, IN Apr 9, 2013
  •   5.0
      –   Angela K., Mount Juliet, TN Apr 7, 2013
  •   4.5
      –   Bonnie T., Louisville, KY Apr 7, 2013
  •   5.0
    "Miles Best was by far the best sales rep I have ever dealt with."   –   Aaron S., Louisville, KY Apr 2, 2013
  •   5.0
      –   Barbara P., New Hope, KY Apr 1, 2013
  •   5.0
    "Michael Louden is a Great Salesman... I really appreciate your help getting both deals done! 2 cars in one week...WOW! That's a new one for me!! We both love the cars. In our little town of 10,000 they are definitely head turners, and the quality of the MINI far exceeds that of the FIAT. Hopefully I assisted in getting you salesman of the month! You certainly deserve it! Your customer service is something a lot if others can learn from! You certain made the 480 mile roundtrip well worth it BOTH TIMES!!"   –   Anthony G., Plymouth, IN Apr 1, 2013
  •   5.0
      –   Alan T., Crestwood, KY Mar 25, 2013
  •   5.0
    "Miles was awesome. Helpful, informative, pragmatic, friendly, trustworthy, and responsive. He made the car buying experience as close to enjoyable as it gets. I would recommend him to anyone thinking about a mini. Gordon was also a pleasure to work with! Efficient, helpful and thorough. I felt like they were both more interested in me than in the sale."   –   Tessa M., Louisville, KY Mar 25, 2013
  •   5.0
      –   Ralph T., Adams, TN Mar 25, 2013
  •   5.0
    "Car is great; people were outstanding - absolutely changed my perception of the car purchase experience"   –   Helen A., Louisville, KY Mar 25, 2013
  •   5.0
      –   William B., Louisville, KY Mar 25, 2013
  •   4.5
      –   MINI Owner, Louisville, KY Mar 25, 2013
  •   5.0
      –   Andrew L., Prospect, KY Mar 24, 2013
  •   4.5
      –   Sarah E., Louisville, KY Mar 19, 2013
  •   5.0
      –   Reynaldo R., Richmond, KY Mar 19, 2013
  •   5.0
      –   Leslie H., Versailles, KY Mar 18, 2013
  •   3.5
      –   Curt H., Henryville, IN Mar 17, 2013
Service Rating 4.7
  •   4.5
      –   David H., Louisville, KY Jun 14, 2013
  •   2.5
      –   Wendi S., Louisville, KY Jun 13, 2013
  •   4.5
    "I think for a tire repair , I had to wait little to long."   –   Debbie W., Louisville, Ky Jun 12, 2013
  •   5.0
    "Outstanding costumer service"   –   Trent W., Vine Grove, KY Jun 11, 2013
  •   4.5
      –   Olivia B., Louisville, KY Jun 10, 2013
  •   5.0
      –   Laura B., Louisville, KY Jun 10, 2013
  •   5.0
      –   Charles A., Louisville, KY Jun 9, 2013
  •   5.0
      –   Phyllis J., Shepherdsville, KY Jun 9, 2013
  •   3.0
    "I am from out of town and made my appointment early just to make sure time wasn't an issue. We were given car to drive and had a great time shopping, but I was called at 2:30 with news that I may have to come back and get my car the next morning because they hadn't fixed all the computer issues and that it may take anywhere from 2 to 5 hours. Talk about frustrated!!! I hate driving!!! And didn't want to make another two hour trip and I was tired! I was even told that they didn't have to "fix" it, but the computers would all be off on maintenance issues. Absolutely not! The car is just a year old! They started the computer stuff and said they would call when the car was finished. My phone battery in the mean time was depleting so we headed b"   –   Lee Ann H., Owensboro, KY Jun 9, 2013
  •   4.5
      –   MINI Owner, Louisville, KY Jun 9, 2013
  •   5.0
      –   Mac C., Lexington, Ky Jun 9, 2013
  •   4.5
      –   Paul K., Scottsburg, IN Jun 9, 2013
  •   2.0
    "milage not reset on oil change. you charge way too much and then do not deliver"   –   Mark W., Shelbyville, KY Jun 8, 2013
  •   5.0
      –   Diane V., Louisville, KY Jun 8, 2013
  •   5.0
      –   Carolyn M., Carrollton, KY Jun 8, 2013
  •   5.0
      –   Crystal S., Westview, KY Jun 7, 2013
  •   5.0
      –   V Michele H., Louisville, KY Jun 7, 2013
  •   5.0
    "Very forthcoming with info on problem and the most economical solution"   –   Mark S., Seymour, IN Jun 6, 2013
  •   5.0
      –   Ruby M., Louisville, KY Jun 6, 2013
  •   5.0
    "EVERYONE!!! Was very nice and 'Pleasanr' From the Service Guy to receptionist to the Shuttle Driver to various sales people that were around inside and out."   –   Tom L., Louisville, KY Jun 5, 2013
  •   5.0
    "All of my concerns were checked and fixed as needed. I got my Mini back in better condition than they received it. Great Job!"   –   Donald J., Louisville, KY Jun 4, 2013
  •   3.0
    "What was scheduled as a couple hours and one trip turned into two trips (3 hr driving each). I understand what they found was not scheduled, but the repair is being found on many of the age of mine and could have been predicted."   –   Gary D., Huntingburg, IN Jun 4, 2013
  •   5.0
      –   Ehren M., Louisville, KY Jun 3, 2013
  •   4.0
      –   Art G And Robin B M., Versailles, KY Jun 2, 2013
  •   4.5
      –   Deborah D., Louisville, KY Jun 1, 2013
  •   4.5
      –   Ann W., Louisville, KY Jun 1, 2013
  •   5.0
      –   Craig S., Lanesville, IN May 31, 2013
  •   5.0
      –   Robert V., Lexington, KY May 31, 2013
  •   4.5
      –   Ali C., Louisville, KY May 30, 2013
  •   4.0
    "The wait was RIDICULOUS !!!"   –   Stephen J., Frankfort, KY May 30, 2013
  •   4.5
      –   Jesse C., Georgetown, IN May 29, 2013
  •   5.0
      –   Michelle M., Nabb, IN May 29, 2013
  •   5.0
      –   Pamela W S., Louisville, KY May 29, 2013
  •   5.0
    "Service at Louisville is always impeccable. They do a great job keeping you informed of time/money and always deliver on those estimates."   –   Robert C., Lexington, KY May 28, 2013
  •   5.0
    "Excellent, the service tech girl was very nice and caring."   –   William B., Louisville, KY May 28, 2013
  •   4.5
      –   Bart B., Shelbyville, KY May 28, 2013
  •   5.0
      –   MINI Owner, Louisville, KY May 28, 2013
  •   5.0
      –   Kristin B., Lexington, KY May 28, 2013
  •   5.0
      –   David P., Louisville, KY May 28, 2013
  •   5.0
      –   Kim S., Louisville, KY May 28, 2013
  •   5.0
      –   Nathan S., Louisville, KY May 27, 2013
  •   5.0
      –   Erin H., Nashville, TN May 27, 2013
  •   5.0
      –   Julie S., Dry Ridge, KY May 26, 2013
  •   5.0
      –   Jason D., La Grange, KY May 26, 2013
  •   4.5
      –   Debbie S., Louisville, KY May 26, 2013
  •   5.0
      –   David S., Charlestown, IN May 25, 2013
  •   5.0
      –   Mark L., Vine Grove, KY May 24, 2013
  •   5.0
      –   Jim T., Louisville, KY May 23, 2013
  •   4.5
    "great dealer"   –   William B., Somerset, KY May 22, 2013
  •   4.5
      –   Teresa A., Mount Washington, KY May 21, 2013
  •   5.0
    "this place is awesome!!! Claire was such a great help with getting my car fixed asap.. Thanks Claire!!!"   –   Paul B., Floyds Knobs, IN May 21, 2013
  •   5.0
    "Claire and Brian (Service) and Mike (Sales) were all extremely helpful, as well as another person in the service dept. whose name I did not get, but he assisted in getting kilometer and Celsius settings added."   –   Cathy F., Radcliff, KY May 20, 2013
  •   5.0
    "I love the staff almost as much as my Mini"   –   VICKI A., Louisville, KY May 20, 2013
  •   5.0
      –   Dora G., Evansville, IN May 20, 2013
  •   4.5
      –   Ruth R., Louisville, KY May 20, 2013
  •   5.0
      –   Kurt V., Jasper, IN May 20, 2013
  •   5.0
      –   Jessica N., Shepherdsvlle, KY May 19, 2013
  •   4.5
    "Things were fixed this time that should have been fixed the first time."   –   Pamela K., New Albany, IN May 19, 2013
  •   5.0
      –   Brian C., Glasgow, KY May 19, 2013
  •   5.0
    "Claire was great. Very satisfied."   –   Carey H., Louisville, KY May 18, 2013
  •   5.0
      –   Wyatt W., Bardstown, KY May 17, 2013
  •   5.0
      –   Elizabeth G., Hollywood, FL May 17, 2013
  •   5.0
    "Service manager was extremely helpful"   –   Robert K., Louisville, KY May 17, 2013
  •   5.0
    "Claire at the Shelbyville Rd Mini Cooper always gets me in right away for service. If its something I need on the same day I call she still manages to work me in on the scheduled appointments. She is always friendly and helpful. I've had bad experiences at other dealerships, but I feel I can trust her when she explains what has to be done."   –   Kristine W., Louisville, KY May 14, 2013
  •   4.5
    "The Service Rep had said he would call me when the car was ready, but I had to call back late in the day to find out my car would not be ready until the next day. They did provide me with a loaner, however."   –   Cheryl S., Louisville, KY May 14, 2013
  •   3.5
    "My service experience was good. Claire is great to work with. But I am very concerned about the number of times my car has required service."   –   Johanna B., Louisville, KY May 14, 2013
  •   5.0
    "Everything went great. My only issue is that I feel that this timing chain\guide issue should have been covered by Mini."   –   Bobby T., Bedford, KY May 14, 2013
  •   4.5
    "The service manager was extremely accomodating."   –   Ellen H., Brandenburg, KY May 13, 2013
  •   5.0
    "Timely, as promised."   –   Stuart S., Elizabethtown, KY May 13, 2013
  •   5.0
      –   Zbigniew G., Leesburg, FL May 13, 2013
  •   4.0
      –   Lori R., Pewee Valley, KY May 12, 2013
  •   5.0
      –   Esther J., Elizabethtown, KY May 12, 2013
  •   4.0
      –   Drew G., Burkesville, KY May 11, 2013
  •   4.5
      –   Terry K., Lexington, KY May 10, 2013
  •   5.0
      –   Patricia S., Newburgh, IN May 10, 2013
  •   5.0
    "This was my first visit to a Mini dealership, and I want to say that everyone was awesome. The service guy I talked to, I think his name was Mark, was great."   –   Joshua G., Mt Washington, KY May 10, 2013
  •   5.0
      –   Nicole B., LOUISVILLE, KY May 9, 2013
  •   5.0
      –   David C., Louisville, KY May 9, 2013
  •   5.0
      –   Alana H., Hodgenville, KY May 9, 2013
  •   5.0
      –   MINI Owner, Lawrenceburg, KY May 8, 2013
  •   5.0
    "As usual, Brian and Claire were more than helpful throughout the entire repair process. They both went above and beyond the call of duty to make sure I was comfortable, had a loaner vehicle, and updated me on any new information regarding my MINI in a timely manner."   –   John T., Bardstown, KY May 8, 2013
  •   5.0
      –   Christopher L., Taylorsville, KY May 8, 2013
  •   5.0
      –   Brenda G J., Prospect, KY May 7, 2013
  •   5.0
      –   Kathleen M., Bardstown, KY May 7, 2013
  •   5.0
    "I was from out of town and had a warning light come on. Your service department took me right away and also performed needed servicing. I was very impressed with how quickly he was able to diagnose the problem and also called to explain about a leaky seal that needed to be replaced. He answered all my questions, provided detailed information and just generally was amazing. He even worked with me to get my current proof of insurance to enable me to use a loaner car. I am totally impressed and would visit you again or any other mini dealer. Wow!"   –   MINI Owner, Ravenna, OH May 7, 2013
  •   5.0
      –   Mark C., Versailles, KY May 7, 2013
  •   5.0
      –   Mary R., Bardstown, KY May 5, 2013
  •   5.0
      –   Mary M., Bardstown, KY May 5, 2013
  •   5.0
    "Great explanation of what they were going to do and why. Felt like she listened to me and my mini got the work it needed to run well."   –   AJ S., Elizabethtown, KY May 4, 2013
  •   5.0
    "a perfect experience!"   –   M Bruce I., Louisville, KY May 3, 2013
  •   4.0
    "When a radio is replaced the service dept needs to ensure they restore the satalite radio prior to the customer picking up the car if satalite radio exsist"   –   Lane H G., Elizabethtown, KY May 2, 2013
  •   5.0
      –   Brett S., La Grange, KY May 2, 2013
  •   5.0
      –   Michele A And Eric F J., Richmond, KY May 2, 2013
  •   5.0
    "Clair wirked with myt husband to get the right tires for my needs. Clair was wonderful. She and Bryan worked well together and made my experience an ease. Clair has been a great help to me from the start when I needed any servicing."   –   Michelle M., Greenville, IN May 1, 2013
  •   4.5
      –   Patricia P., Lexington, KY Apr 30, 2013
  •   5.0
      –   Donna J., Edmonton, KY Apr 30, 2013
  •   5.0
      –   Shirley S., Louisville, KY Apr 29, 2013
  •   5.0
    "This is the best dealership I've ever dealt with!"   –   MINI Owner, Louisville, KY Apr 29, 2013
  •   4.0
      –   Dan H., Elizabeth, IN Apr 28, 2013
  •   5.0
    "Very nice service managers"   –   Peyton B., Mayfield, KY Apr 27, 2013
  •   5.0
      –   Arby R., Wichita, KS Apr 26, 2013
  •   4.0
      –   William H., Louisville, KY Apr 25, 2013
  •   5.0
    "Great service, put a smile on my face"   –   Mark N., Goshen, KY Apr 25, 2013
  •   4.5
      –   Christine G., Louisville, KY Apr 25, 2013
  •   5.0
      –   MINI Owner, Louisville, KY Apr 25, 2013
  •   5.0
      –   Judith G., Louisville, KY Apr 24, 2013
  •   5.0
    "Brought vehicle in Monday early Monday afternoon for a Tuesday service and vehicle was completed same day."   –   John B., Elizabethtown, KY Apr 23, 2013
  •   4.0
      –   Chris B., Anchorage, KY Apr 23, 2013
  •   4.5
    "The service and the staff at Mini of Louisville are excellent. The problem I have is with Mini corporate who refused to replace my radio. The radio has since new had a intermitent problem receiving serius/xm radio and I even showed this to my service advisor when the problem was occurring. You need to understand that I purchased this mini rather than a 2013 model because the 2013 models don't have serius/xm radio. I now must wait for the problem to re-occur before mini will replace the radio. bad customer concern by Mini corporate."   –   Joseph M., Louisville, KY Apr 23, 2013
  •   5.0
      –   Taylor H., Waynesville, OH Apr 23, 2013
  •   5.0
      –   Lou Ann S., Louisville, KY Apr 22, 2013
  •   3.0
    "The service was easy to schedule and the staff was excellent. I was just very disappointed in the condition of my car upon return. It looked like it was just rinsed off instead of washed, and there was still visible brake dust around the wheels. A bit of a let down."   –   MINI Owner, Shelbyville, KY Apr 22, 2013
  •   5.0
      –   Anne B D., Louisville, KY Apr 20, 2013
  •   4.5
      –   Dixie E., Evansville, IN Apr 19, 2013
  •   5.0
      –   Sheila T., Mount Washington, KY Apr 18, 2013
  •   4.0
      –   Phillip B., Martin, KY Apr 18, 2013
  •   4.5
      –   Ty T., Crestwood, KY Apr 16, 2013
  •   5.0
    "Everything was done professionally, promptly, and with very friendly and accommodating staff."   –   Richard Y., Eminence, KY Apr 15, 2013
  •   5.0
      –   Delbert S., Pleasureville, KY Apr 15, 2013
  •   5.0
      –   Xuejiao L., Louisville, KY Apr 14, 2013
  •   5.0
      –   Alison M., Louisville, KY Apr 14, 2013
  •   5.0
      –   Cindy B., Jeffersonville, IN Apr 13, 2013
  •   4.5
      –   Jill B., Louisville, KY Apr 13, 2013
  •   5.0
    "Great service! Only disapointment was I didn't work out a deal to buy the new Paceman in the showroom. I had checkbook in hand ready to drive back to L-ville, but we couldn't get close enough on the price. Salesperson Mike Robinson was very helpful even though we didn't get the car deal done."   –   Lonnie H., Lawrenceburg, KY Apr 12, 2013
  •   5.0
    "MINI of Louisville went above and beyond, doing more for my car than I was expecting. Thanks!"   –   Tom A., LOUISVILLE, KY Apr 12, 2013
  •   4.5
      –   Reva W., Nicholasville, KY Apr 11, 2013
  •   5.0
    "Claire was incredibly helpful and called to let me know status of service. The use of the loaner is just a wonderful added bonus of buying mini!"   –   Gerald L., Greenville, IN Apr 11, 2013
  •   5.0
      –   Angela S., Leburn, KY Apr 11, 2013
  •   4.5
      –   Judith H., Louisville, KY Apr 10, 2013
  •   5.0
      –   William J., Louisville, KY Apr 9, 2013
  •   5.0
      –   Penny M., Louisville, KY Apr 8, 2013
  •   5.0
      –   David T., Lancaster, KY Apr 8, 2013
  •   4.0
    "I had my tires rotated at 6,000 miles. I came for an issue at 7,000 miles and they did the oil change and rotated my tires back. So now it's like I never had my tires rotated"   –   MINI Owner, Louisville, KY Apr 8, 2013
  •   4.0
      –   Susan B., Eastwood, KY Apr 7, 2013
  •   5.0
      –   Jim R., Bardstown, KY Apr 7, 2013
  •   5.0
    "Claire is wonderful."   –   Kevin A., Bardstown, KY Apr 6, 2013
  •   5.0
      –   Charles G., Jeffersonville, IN Apr 6, 2013
  •   5.0
    "Mini service is so good. It is completely a different experience from other car dealerships."   –   Micheal K., Louisville, KY Apr 5, 2013
  •   5.0
      –   Bryan C., Louisville, KY Apr 5, 2013
  •   5.0
      –   ., , Apr 5, 2013
  •   4.0
      –   Patricia C., Lawrenceburg, KY Apr 5, 2013
  •   5.0
      –   Sherry D., Louisville, KY Apr 4, 2013
  •   5.0
      –   David S., Louisville, KY Apr 4, 2013
  •   5.0
      –   Betty L C., Louisville, KY Apr 2, 2013
  •   3.0
      –   Tina B., Elizabethtown, KY Apr 2, 2013
  •   5.0
      –   David S., Charlestown, IN Apr 2, 2013
  •   4.0
    "Service always gets me in as quickly as possible. Went above and beyond to get tire covered under tire warranty policy. Thanks!"   –   Deborah D., Louisville, KY Mar 31, 2013
  •   5.0
    "Very pleased!!!!"   –   ., , Mar 30, 2013
  •   4.0
      –   Heather S., Lexington, KY Mar 30, 2013
  •   5.0
      –   Alan T., Crestwood, KY Mar 30, 2013
  •   5.0
    "Was very pleased that it only took about one hour to complete the work. I have never been to a dealership to have work done and had it completed in such a short time. The people were very nice going out of their way to be nice to my grandson."   –   Laveena R., Seymour, IN Mar 30, 2013
  •   4.5
      –   Connie M., Elizabethtown, KY Mar 29, 2013
  •   5.0
      –   Denise H., New Salisbury, IN Mar 29, 2013
  •   4.5
      –   Debbie F., Springfield, KY Mar 29, 2013
  •   5.0
    "It was so good I stuck around long enough to buy another Mini!! Clubman 2013"   –   Rebecca B., Louisville, KY Mar 28, 2013
  •   5.0
    "The service desk person, Clair, has always been cordial and goes out if her way to go the extra mile.I popped in unanounced and she remembered my name."   –   Charles S., Versailles, KY Mar 27, 2013
  •   5.0
    "This is the best service ant treatment i have ever recvd at Mini of Louisville. I was hesitant to take my car to them as I have been completely disatisfied in the past and robbed. I am not happy with my mini as i have had to replce the engine due to a faulty timing chain tensioner and paid over 7100.00 for it and they did not even replace correctly, in fact i have an 06 and 08 mini and both broken down at same time. the new team there has treated me like i should be and for that i am thankful. Way to go guys you have earned my trust again."   –   Kenneth A., Jeffersonville, IN Mar 26, 2013
  •   5.0
      –   Mary H., Louisville, KY Mar 26, 2013
  •   5.0
    "The experience was great from the initial call to driving away after service."   –   Mike C., Madison Heights, MI Mar 26, 2013
  •   5.0
      –   Edward And Donna N., Louisville, KY Mar 26, 2013
  •   5.0
      –   Barbara C., Louisville, KY Mar 25, 2013
  •   5.0
      –   C G., Louisville, KY Mar 25, 2013
  •   5.0
    "Service department was very easy to work with. They were able to accommodate my work schedule and gave me a loaner while my vehicle was being serviced."   –   Christopher M., Louisville, KY Mar 25, 2013
  •   4.0
      –   Venetia L., Jeffersonville, IN Mar 25, 2013
  •   5.0
    "staff was great and car was great"   –   Michelle L., New Albany, IN Mar 25, 2013
  •   5.0
      –   Bobby H L., Louisville, KY Mar 25, 2013
  •   4.5
    "Had vehicle serviced during lunch hour so time was of the essence. Work was completed in 45 minutes."   –   MINI Owner, Louisville, KY Mar 25, 2013
  •   5.0
      –   Richard K., La Grange, KY Mar 24, 2013
  •   5.0
    "Very nice experience."   –   David T., Louisville, KY Mar 24, 2013
  •   4.5
      –   Paul K., Scottsburg, IN Mar 24, 2013
  •   5.0
    "Clare from Louisville Mini service department was very patient with us. We had several problems that needed to be addressed due the slim bag car dealers that sold us the Mini. Clare kept us in the loop the entire week and a half we had it in the shop. It was so nice to not have to worry about getting a rental vehicle. A loaner was waiting for us when we dropped off our Mini. Great customer service."   –   Melissa K., Louisville, KY Mar 24, 2013
  •   4.5
      –   Roger G., Shelbyville, KY Mar 23, 2013
  •   5.0
    "Clair and Brian are amazing?best service experience ever!!! Thank you! Angie Lopez"   –   Angie Lopez L., Louisville, KY Mar 21, 2013
  •   5.0
      –   Mary H., Louisville, KY Mar 21, 2013
  •   2.0
    "I was very surprised to take my car for tires 2 days later and be told that my rear drivers side tire was missing 2 lug nuts after my brakes we to be assessed. So I would think that tires were removed to access te brake pads. I was there for 6 and 1/2 hrs only to be told I had to take a loaner home. If te shop is using wifi to update cars computers it needs I different sign in so computer updates don't take 4 hours ."   –   Melissa C., Shelbyville, Kentucky Mar 21, 2013
  •   4.0
      –   Timothy S., Shelbyville, KY Mar 21, 2013
  •   5.0
      –   Arol A., Vine Grove, KY Mar 21, 2013
  •   5.0
      –   Oscar O., Lexington, KY Mar 19, 2013
  •   4.5
      –   Alan W., Prospect, KY Mar 19, 2013
  •   5.0
      –   Ann D., Greensburg, KY Mar 19, 2013
  •   4.5
      –   Phillip D., Middletown, KY Mar 18, 2013
  •   5.0
      –   Timothy E., Louisville, KY Mar 17, 2013
  •   4.5
      –   Ericka B., Louisville, KY Mar 17, 2013
MINI of Louisville 4170 Shelbyville Road Louisville , KY 40207 Sales: (502) 893-7770